Contact Us

THE WOW FACTORY

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5891 Lyons Road
Coconut Creek, FL 33073
(954)-380-8600

Party Bookings / Reservations / Group Sales
Email: Parties@wowfactoryfun.com
Phone: 954.380.8600 ext. 104

General Manager
Erica Belter-Clearo ericab@wowfactoryfun.com
Extention 103

General: info@wowfactoryfun.com

Hours Of Operation

Mon – Thurs: 10:00 a.m. – 6:00 p.m.
Fri & Sat: 10:00 a.m. – 10 p.m.
Sun – 10:00 a.m. – 8 p.m.

WOW ALLEY

logo-wow-alley
5891 Lyons Road
Coconut Creek, FL 33073
(954)-380-8600

Party Bookings / Reservations / Group Sales
Email: Parties@wowfactoryfun.com
Phone: 954.380.8600 ext. 104

General Manager
Nicole Lanni: nicolel.wowfactory@gmail.com
General: info@wowfactoryfun.com

Hours Of Operation

Mon – Thurs: 10:00 a.m. – 6:00 p.m.
Fri & Sat: 10:00 a.m. – 12 a.m.
Sun – 10:00 a.m. – 8 p.m.

Special Times Available for Private or Group Parties

Q. How often are the attractions cleaned?”
A. Every evening the attractions are cleaned and sanitized. During the day all the attractions are inspected for safety and cleanliness.
Q. How do I book a birthday party?
A: You can call our main number 954-380-8600 ext 200 or you can book online. Please don’t hesitate to either write us an email or call with any questions.
Q. Do I need to leave a deposit for a birthday party?
A: Yes, a $100 deposit is required on all parties. This is due the day you book your party to hold your party room.
Q. Is a waiver signed prior to each birthday party and visit to The Wow Factory?
A: No, no waiver is required.
Q. Is a camp waiver signed prior to each Wow Factory Camp?
A: No, no waiver is required.
Q. Can flip flops be worn at Wow Factory?
A: Closed athletic shoes and socks are needed for most attractions. Ballocity & the Wow Gym requires socks.
Q. Is there a host assigned to each birthday party?
A: Absolutely… (with the exception of the Club Wow Party)your host will be with the children from beginning to end. They will entertain the children with games and silliness. Never a dull moment!!!!!
Q. Do the children get prize tickets from the video games?
A: We use a card swipe system with all of our games (no tokens). We are also a ticket-less facility (go green, yeah!!) The redemption points are automatically stored on the swipe card. You can always check your current redemption point value at our kiosks, or at our “check balance” stations.
Q. What happens if we do not use any of the redemption points at the redemption counter?
A: No worries! The server automatically stores the points, and you can redeem them the next time you visit the facility.
Q. What happens if I lose my card?
A: No worries! When you are issued a card, we collect a few items of information which allows us to pull-up all the information from the server. We will simply issue you a new card, with your card value and redemption point value currency.
Q. What times can a birthday party be booked.
A: Parties are booked at the following times:

10:00, 10:15, 10:30, 10:45
12:00, 12:15, 12:30, 12:45
Etc. until 6:00, 6:15, 6:30, 6:45
Q. Do you offer adult food packages for birthday parties?
A: Yes we do! We offer variety of packages. Check out our Party Extras!
Q. Where are you located?
A: We are located 5891 Lyons Road in Coconut Creek, FL, just north of the Sawgrass Expressway on the west side of the road.
Q. Do we need to bring anything to decorate the party room?
A: Everything is set up and cleaned up for you……. this is your day to enjoy and relax. For special decorations please consult our party planner. (954) 380-8600 ext 200.
Q. How do I find out about booking a group?
A: We would love to welcome your group. Call our sales office direct at (954) 380-8600 ext 200.
Q. Are there employees at each attraction to assist?
A: Yes, Our employees will be at each attraction to assist you.
Q. What are the top four things that are important at The Wow Factory?
A: Safety! Cleanliness!! Excellent Customer Service!!! FUN!!!!!!!!!!!!!!!!!!!!!!
If you have any additional Questions, please send them to info@wowfactoryfun.com and someone will respond to you within 24 hours. 954-380-8600

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